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When
replacing or doing extensive work on transmission, we like to
drive the car about 100 miles (one or two days) after the work
is done to make sure it is completely fixed; for cylinder head
and complete engine jobs we prefer 200 and 500 miles of
driving before we release the car. So far in
the past 21 years plus, NO car has come back after big jobs
with any serious problems.
We
have the latest diagnostic machines with their latest software
to trouble shoot your late model Mercedes.
The
biggest complaint in cars is a noise. Aside from brake
noise which is most likely number one in the world, the other
noises need to be identified as well.
Before taking your car
to the shop pay attention to the problem noise:
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Does it get
louder as you go faster or not?
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Does the frequency
changes with the speed?
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Does it get louder during turns?
Or slowing down?
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Is it louder when the engine is cold in
the morning? Or hot?
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Does it occur when going over
bumps?
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Where does it seem the noise is coming from?
Front, Rear, Left, or Right?
Make notes and
share it
with your technician. That could be a big help and
time
saver. |
In
our service department we use original Mercedes-Benz parts.
We like to repair your car at the lowest
possible price by true troubleshooting and not just replacing
parts by trial and error. We believe the customers are
always right, and they are not imagining things. We like
to ask questions to find out why there is a problem, how and
when it came to existence; and ultimately strive to satisfy
the customer. We like to CAREFULLY listen to the customers’
statement and talk to those actual persons who had difficulty
with the automobile. There are times that the problems are
intermittent. If we can not reproduce the problem and
there is no danger involved, we then ask the customer to drive
the car after we have performed a small operation; if the
problem comes back then we look again. We take time and
exercise patience in trouble shooting vehicles.
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Please complete the information below to inquire about service at MBH
Mercedes
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